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Notice of Privacy Practices Sample
[Insert Name of Practice]
Notice of Privacy Practices
This notice describes how medical information about you may be used and
disclosed and how you can get access to this information. Please review it
carefully.
If you have any questions about this Notice please contact: our Privacy
Contact who is [Insert Name of Privacy Contact]
This Notice of Privacy Practices describes how we may use and disclose your
protected health information to carry out treatment, payment or health care
operations and for other purposes that are permitted or required by law. It also
describes your rights to access and control your protected health information.
“Protected health information” is information about you, including
demographic information, that may identify you and that relates to your past,
present or future physical or mental health or condition and related health care
services.
We are required to abide by the terms of this Notice of Privacy Practices. We
may change the terms of our notice, at any time. The new notice will be
effective for all protected health information that we maintain at that time.
Upon your request, we will provide you with any revised Notice of Privacy
Practices by [accessing our website (Insert Physician Practice website
address)], calling the office and requesting that a revised copy be sent
to you in the mail or asking for one at the time of your next appointment.
1. Uses and Disclosures of Protected Health Information
Uses and Disclosures of Protected Health Information Based Upon Your Written
Consent
You will be asked by your physician to sign a consent form. Once you have
consented to use and disclosure of your protected health information for
treatment, payment and health care operations by signing the consent form, your
physician will use or disclose your protected health information as described in
this Section 1. Your protected health information may be used and disclosed by
your physician, our office staff and others outside of our office that are
involved in your care and treatment for the purpose of providing health care
services to you. Your protected health information may also be used and
disclosed to pay your health care bills and to support the operation of the
physician’s practice.
Following are examples of the types of uses and disclosures of your protected
health care information that the physician’s office is permitted to make once
you have signed our consent form. These examples are not meant to be exhaustive,
but to describe the types of uses and disclosures that may be made by our office
once you have provided consent.
Treatment: We will use and disclose your protected health
information to provide, coordinate, or manage your health care and any related
services. This includes the coordination or management of your health care with
a third party that has already obtained your permission to have access to your
protected health information. For example, we would disclose your protected
health information, as necessary, to a home health agency that provides care to
you. We will also disclose protected health information to other physicians who
may be treating you when we have the necessary permission from you to disclose
your protected health information. For example, your protected health
information may be provided to a physician to whom you have been referred to
ensure that the physician has the necessary information to diagnose or treat
you.
In addition, we may disclose your protected health information from
time-to-time to another physician or health care provider (e.g., a specialist or
laboratory) who, at the request of your physician, becomes involved in your care
by providing assistance with your health care diagnosis or treatment to your
physician.
Payment: Your protected health information will be used, as
needed, to obtain payment for your health care services. This may include
certain activities that your health insurance plan may undertake before it
approves or pays for the health care services we recommend for you such as;
making a determination of eligibility or coverage for insurance benefits,
reviewing services provided to you for medical necessity, and undertaking
utilization review activities. For example, obtaining approval for a hospital
stay may require that your relevant protected health information be disclosed to
the health plan to obtain approval for the hospital admission.
Healthcare Operations: We may use or disclose, as-needed, your
protected health information in order to support the business activities of your
physician’s practice. These activities include, but are not limited to,
quality assessment activities, employee review activities, training of medical
students, licensing, marketing and fundraising activities, and conducting or
arranging for other business activities.
For example, we may disclose your protected health information to medical
school students that see patients at our office. In addition, we may use a
sign-in sheet at the registration desk where you will be asked to sign your name
and indicate your physician. We may also call you by name in the waiting room
when your physician is ready to see you. We may use or disclose your protected
health information, as necessary, to contact you to remind you of your
appointment.
We will share your protected health information with third party “business
associates” that perform various activities (e.g., billing, transcription
services) for the practice. Whenever an arrangement between our office and a
business associate involves the use or disclosure of your protected health
information, we will have a written contract that contains terms that will
protect the privacy of your protected health information.
We may use or disclose your protected health information, as necessary, to
provide you with information about treatment alternatives or other
health-related benefits and services that may be of interest to you. We may also
use and disclose your protected health information for other marketing
activities. For example, your name and address may be used to send you a
newsletter about our practice and the services we offer. We may also send you
information about products or services that we believe may be beneficial to you.
You may contact our Privacy Contact to request that these materials not be sent
to you.
We may use or disclose your demographic information and the dates that you
received treatment from your physician, as necessary, in order to contact you
for fundraising activities supported by our office. If you do not want to
receive these materials, please contact our Privacy Contact and request that
these fundraising materials not be sent to you.
Uses and Disclosures of Protected Health Information Based upon Your
Written Authorization
Other uses and disclosures of your protected health information will be made
only with your written authorization, unless otherwise permitted or required by
law as described below. You may revoke this authorization, at any time, in
writing, except to the extent that your physician or the physician’s practice
has taken an action in reliance on the use or disclosure indicated in the
authorization.
Other Permitted and Required Uses and Disclosures That May Be Made With
Your Consent, Authorization or Opportunity to Object
We may use and disclose your protected health information in the following
instances. You have the opportunity to agree or object to the use or disclosure
of all or part of your protected health information. If you are not present or
able to agree or object to the use or disclosure of the protected health
information, then your physician may, using professional judgement, determine
whether the disclosure is in your best interest. In this case, only the
protected health information that is relevant to your health care will be
disclosed.
Facility Directories: Unless you object, we will use and
disclose in our facility directory your name, the location at which you are
receiving care, your condition (in general terms), and your religious
affiliation. All of this information, except religious affiliation, will be
disclosed to people that ask for you by name. Members of the clergy will be told
your religious affiliation. [This section will only be applicable to
larger practices or those practices that operate facilities.]
Others Involved in Your Healthcare: Unless you object, we may
disclose to a member of your family, a relative, a close friend or any other
person you identify, your protected health information that directly relates to
that person’s involvement in your health care. If you are unable to agree or
object to such a disclosure, we may disclose such information as necessary if we
determine that it is in your best interest based on our professional judgment.
We may use or disclose protected health information to notify or assist in
notifying a family member, personal representative or any other person that is
responsible for your care of your location, general condition or death. Finally,
we may use or disclose your protected health information to an authorized public
or private entity to assist in disaster relief efforts and to coordinate uses
and disclosures to family or other individuals involved in your health care.
Emergencies: We may use or disclose your protected health
information in an emergency treatment situation. If this happens, your physician
shall try to obtain your consent as soon as reasonably practicable after the
delivery of treatment. If your physician or another physician in the practice is
required by law to treat you and the physician has attempted to obtain your
consent but is unable to obtain your consent, he or she may still use or
disclose your protected health information to treat you.
Communication Barriers: We may use and disclose your protected
health information if your physician or another physician in the practice
attempts to obtain consent from you but is unable to do so due to substantial
communication barriers and the physician determines, using professional
judgement, that you intend to consent to use or disclosure under the
circumstances.
Other Permitted and Required Uses and Disclosures That May Be Made Without
Your Consent, Authorization or Opportunity to Object
We may use or disclose your protected health information in the following
situations without your consent or authorization. These situations include:
Required By Law: We may use or disclose your protected health
information to the extent that the use or disclosure is required by law. The use
or disclosure will be made in compliance with the law and will be limited to the
relevant requirements of the law. You will be notified, as required by law, of
any such uses or disclosures.
Public Health: We may disclose your protected health
information for public health activities and purposes to a public health
authority that is permitted by law to collect or receive the information. The
disclosure will be made for the purpose of controlling disease, injury or
disability. We may also disclose your protected health information, if directed
by the public health authority, to a foreign government agency that is
collaborating with the public health authority.
Communicable Diseases: We may disclose your protected health
information, if authorized by law, to a person who may have been exposed to a
communicable disease or may otherwise be at risk of contracting or spreading the
disease or condition.
Health Oversight: We may disclose protected health information
to a health oversight agency for activities authorized by law, such as audits,
investigations, and inspections. Oversight agencies seeking this information
include government agencies that oversee the health care system, government
benefit programs, other government regulatory programs and civil rights laws.
Abuse or Neglect: We may disclose your protected health
information to a public health authority that is authorized by law to receive
reports of child abuse or neglect. In addition, we may disclose your protected
health information if we believe that you have been a victim of abuse, neglect
or domestic violence to the governmental entity or agency authorized to receive
such information. In this case, the disclosure will be made consistent with the
requirements of applicable federal and state laws.
Food and Drug Administration: We may disclose your protected
health information to a person or company required by the Food and Drug
Administration to report adverse events, product defects or problems, biologic
product deviations, track products; to enable product recalls; to make repairs
or replacements, or to conduct post marketing surveillance, as required.
Legal Proceedings: We may disclose protected health information
in the course of any judicial or administrative proceeding, in response to an
order of a court or administrative tribunal (to the extent such disclosure is
expressly authorized), in certain conditions in response to a subpoena,
discovery request or other lawful process.
Law Enforcement: We may also disclose protected health
information, so long as applicable legal requirements are met, for law
enforcement purposes. These law enforcement purposes include (1) legal processes
and otherwise required by law, (2) limited information requests for
identification and location purposes, (3) pertaining to victims of a crime, (4)
suspicion that death has occurred as a result of criminal conduct, (5) in the
event that a crime occurs on the premises of the practice, and (6) medical
emergency (not on the Practice’s premises) and it is likely that a crime has
occurred.
Coroners, Funeral Directors, and Organ Donation: We may
disclose protected health information to a coroner or medical examiner for
identification purposes, determining cause of death or for the coroner or
medical examiner to perform other duties authorized by law. We may also disclose
protected health information to a funeral director, as authorized by law, in
order to permit the funeral director to carry out their duties. We may disclose
such information in reasonable anticipation of death. Protected health
information may be used and disclosed for cadaveric organ, eye or tissue
donation purposes.
Research: We may disclose your protected health information to
researchers when their research has been approved by an institutional review
board that has reviewed the research proposal and established protocols to
ensure the privacy of your protected health information.
Criminal Activity: Consistent with applicable federal and state
laws, we may disclose your protected health information, if we believe that the
use or disclosure is necessary to prevent or lessen a serious and imminent
threat to the health or safety of a person or the public. We may also disclose
protected health information if it is necessary for law enforcement authorities
to identify or apprehend an individual.
Military Activity and National Security: When the appropriate
conditions apply, we may use or disclose protected health information of
individuals who are Armed Forces personnel (1) for activities deemed necessary
by appropriate military command authorities; (2) for the purpose of a
determination by the Department of Veterans Affairs of your eligibility for
benefits, or (3) to foreign military authority if you are a member of that
foreign military services. We may also disclose your protected health
information to authorized federal officials for conducting national security and
intelligence activities, including for the provision of protective services to
the President or others legally authorized.
Workers’ Compensation: Your protected health information may
be disclosed by us as authorized to comply with workers’ compensation laws and
other similar legally-established programs.
Inmates: We may use or disclose your protected health
information if you are an inmate of a correctional facility and your physician
created or received your protected health information in the course of providing
care to you.
Required Uses and Disclosures: Under the law, we must make
disclosures to you and when required by the Secretary of the Department of
Health and Human Services to investigate or determine our compliance with the
requirements of Section 164.500 et. seq.
2. Your Rights
Following is a statement of your rights with respect to your protected health
information and a brief description of how you may exercise these rights.
You have the right to inspect and copy your protected health
information. This means you may inspect and obtain a copy of protected
health information about you that is contained in a designated record set for as
long as we maintain the protected health information. A “designated record
set” contains medical and billing records and any other records that your
physician and the practice uses for making decisions about you.
Under federal law, however, you may not inspect or copy the following
records; psychotherapy notes; information compiled in reasonable anticipation
of, or use in, a civil, criminal, or administrative action or proceeding, and
protected health information that is subject to law that prohibits access to
protected health information. Depending on the circumstances, a decision to deny
access may be reviewable. In some circumstances, you may have a right to have
this decision reviewed. Please contact our Privacy Contact if you have questions
about access to your medical record.
You have the right to request a restriction of your protected health
information. This means you may ask us not to use or disclose any part
of your protected health information for the purposes of treatment, payment or
healthcare operations. You may also request that any part of your protected
health information not be disclosed to family members or friends who may be
involved in your care or for notification purposes as described in this Notice
of Privacy Practices. Your request must state the specific restriction requested
and to whom you want the restriction to apply.
Your physician is not required to agree to a restriction that you may
request. If physician believes it is in your best interest to permit use and
disclosure of your protected health information, your protected health
information will not be restricted. If your physician does agree to the
requested restriction, we may not use or disclose your protected health
information in violation of that restriction unless it is needed to provide
emergency treatment. With this in mind, please discuss any restriction you wish
to request with your physician. You may request a restriction by [describe
how patient may obtain a restriction.]
You have the right to request to receive confidential communications
from us by alternative means or at an alternative location. We will
accommodate reasonable requests. We may also condition this accommodation by
asking you for information as to how payment will be handled or specification of
an alternative address or other method of contact. We will not request an
explanation from you as to the basis for the request. Please make this request
in writing to our Privacy Contact.
You may have the right to have your physician amend your protected
health information. This means you may request an amendment of protected
health information about you in a designated record set for as long as we
maintain this information. In certain cases, we may deny your request for an
amendment. If we deny your request for amendment, you have the right to file a
statement of disagreement with us and we may prepare a rebuttal to your
statement and will provide you with a copy of any such rebuttal. Please contact
our Privacy Contact to determine if you have questions about amending your
medical record.
You have the right to receive an accounting of certain disclosures we
have made, if any, of your protected health information. This right
applies to disclosures for purposes other than treatment, payment or healthcare
operations as described in this Notice of Privacy Practices. It excludes
disclosures we may have made to you, for a facility directory, to family members
or friends involved in your care, or for notification purposes. You have the
right to receive specific information regarding these disclosures that occurred
after April 14, 2003. You may request a shorter timeframe. The right to receive
this information is subject to certain exceptions, restrictions and limitations.
You have the right to obtain a paper copy of this notice from us,
upon request, even if you have agreed to accept this notice electronically.
3. Complaints
You may complain to us or to the Secretary of Health and Human Services if
you believe your privacy rights have been violated by us. You may file a
complaint with us by notifying our privacy contact of your complaint. We will
not retaliate against you for filing a complaint.
You may contact our Privacy Contact, [Insert Name of Privacy Contact]
at (____)____-________ or [Insert e-mail address of Privacy Contact] for
further information about the complaint process.
This notice was published and becomes effective on [complete with a
date which should be no later than April 14, 2003.]
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